Returns & Exchanges at Luxus Label
At Luxus Label, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn items. Our commitment to luxury extends to our post-purchase care, ensuring your satisfaction is always our top priority.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Secure Packaging
Place the items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included.
Affix Shipping Label
Download and print your prepaid premium shipping label and attach it securely to the outside of your return parcel.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing